FAQs
Frequently Asked Questions
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Frequently Asked Questions .
How do I book a session?
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To book a session, head to the contact page or click the “Book Now” button located in the top right corner of the site. Fill out the booking form with the required information, select your session type, and include any important details or ideas in the message section. Once submitted, I’ll get back to you as soon as possible to schedule your shoot or discuss further details.
What happens if the weather is bad?
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If weather conditions aren’t ideal, there are usually two options. We can either continue with the shoot and lean into the moodier atmosphere for a unique look, or reschedule for another date that fits your availability. If you decide to cancel your session due to weather, your payment will be fully reimbursed.
What happens if I need to cancel my session?
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If you need to cancel your session, please provide at least 48 hours notice to receive a full refund of your remaining balance (minus the non-refundable deposit). Cancellations made within 48 hours of the scheduled shoot are non-refundable, unless they are due to severe weather, emergencies, or other mutually agreed-upon circumstances. Rescheduling is always welcome and subject to availability.
I’m very understanding and flexible, and I’m always open to working things out so we can find a solution that works for both of us.
How will my photos be delivered?
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Your photos will be delivered through a private Google Drive folder in high quality format. If you need an even higher-resolution version of any image for printing or other purposes, feel free to reach out and I can provide the full-resolution file.
Can I choose the location for the shoot?
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Yes, absolutely — I want you to be happy with your shoot and have it take place in an environment that fits your vision. If you’re unsure of a location, I can provide a selection of spots or suggest locations based on the style you’re going for.
What if I don’t like the way the photos are processed?
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I completely understand. If you’re not fully satisfied with the editing, I’m happy to make adjustments to better align with your expectations. However, revisions are limited to ensure consistency in my editing style and workflow.
Before your shoot, I recommend reviewing my previous work so you have a clear understanding of my processing style. If you’re looking for a specific look or feel, we can absolutely discuss it beforehand and tailor the shoot to match your vision as closely as possible.
My goal is always to deliver images you’re happy with while maintaining a consistent, intentional editing style across all work.
Do you travel outside of Moab?
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Absolutely! I love traveling, so being able to do that while creating a beautiful shoot with you is something I really enjoy. Typically, travel expenses such as gas or airfare are covered by the client, unless I’m already planning a trip to that area. In some cases, I may already be traveling nearby, so it’s always worth asking.
I travel often, so there’s a good chance I may already have plans in or around your location. If you’re unsure about any of these details, feel free to reach out — I’m always open to talking and figuring out something that works well for both of us.
Do you require a deposit?
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To secure your booking, a non-refundable deposit of 30% of the total session cost is required at the time of scheduling. This deposit reserves your date and ensures that time is set aside specifically for your shoot.
If you cancel your session with at least 48 hours notice, any payments made beyond the deposit will be fully refunded. Cancellations made within 48 hours of the scheduled shoot are non-refundable, except in cases of severe weather, emergencies, or other mutually agreed-upon circumstances. In those cases, sessions can typically be rescheduled depending on availability.
The deposit is always retained once a booking is made, as it holds your scheduled time.
Have other questions?
Feel free to reach out through the contact form and I’ll get back to you as soon as possible.